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Comments from Our Customers

What have people been saying about Step One Dance Shoes? Here are some comments we have received from our customers and visitors, regarding our website, our service, and, of course, our dance shoes (all testimonials are unsolicited emails we have received from satisfied customers. Emails may have been edited for clarity, length, or to protect personal information.):

"(The shoes) fit great! I appreciate the options you give for me to be able to customize my  selections. No other site I'm aware of has that option."
Bettie J., Philadelphia, Pennsylvania

"(The shoes) are beautifully made and a perfect fit. The picture on the site doesn't do them justice."
Donna A., Bridgetown, Barbados

"Hi Rose, I've been meaning to send you an email since I got the shoes. They are amazing! They're gorgeous, comfortable, and the fit is right. They're so great, I'm actually ordering a different wedding dress. I wasn't sure about the dress I had and I put it on with the shoes. I liked the shoes so much, I decided I needed a dress I liked as much as my shoes! Thanks for all of your help with color and size selection. I've been telling everyone about your website. Couldn't be happier. :) "
Jennifer T., Livonia, Michigan

"Just received my new (Classic) practice shoes............LOVE them!!!!!!"
Gail J., Hampstead, New Hampshire
 
"Let me take a moment to thank you for the prompt refund that I received for my shoes.  When you take such amazing care of the clients like you do, we do not forget. I did find (shoes) from another website but I did not have the personalized or quick follow-ups that I received from you...."
Susan H., Montreal, Quebec
 
"You are wonderful. The shoes are great and waiting to be dyed.  I can not thank you enough! Forgive me for not emailing you (back) yet. 24 days until the wedding and I still have too much to do!  At least I don't have to worry about my shoes!!"
Cissy D., Heath, Texas
 
"We received (the Fantasy shoes) on Saturday and we love them. They fit well. Thanks again for all your help in getting them finished for us!"
Ulric D., Seattle, Washington

"I did get the shoes on Friday. Thank you for all you've done to get this taken care of. You've provided great customer service!"
 Pat W., Inver Grove, Minnesota

"Thank you so much. I really appreciate the professionalism with which you operate your business.... I did get the shoes. They fit, they look great, they feel great. Thank you so much for all your help. I will recommend you to friends, and I'll shop with you again sometime."
Delores S., Jacksonville, Arkansas

"Hi -- I absolutely adore the shoes I purchased; they're much more beautiful in real life than on the website."
Sharon L., Westfield, New Jersey

"Just wanted to let you know that I received the refund. I appreciate you for understanding.  Your customer service was superb and I will definitely turn to Step One Dance Shoes for any future purchases I make."
Claudia V., Chicago, Illinois

"(My first pair) are fantastic! They are so comfortable and stylish, I am very pleased with them!"
"Thank you so much for your help. I received my (second pair of) shoes yesterday afternoon. They look great and they fit well too! Thank you so much!"
Rosie P., Bridgeport, Connecticut

"Got (my exchange)! They're perfect and I love them. Thanks for all your help.
Sharon L., Westfield, New Jersey

"You guys are great.  The shoes were beautiful but unfortunately did not fit. You made the return process so easy, which was greatly appreciated."
Erica G., Worcester, Massachusetts

"I received my second pair of shoes today after exchanging them for the (Classic) 163001 style. I love them!!! The color is awesome, they feel great and look so fashionable...okay sexy. Thank you for providing such great service."
Melanie S., Goodlettsville, Tennessee

"(Our shoes) arrived this morning in the mail and they fit perfectly! Fred, my husband is so thrilled that he is able to wear them and they don't hurt his feet. All I can say now is ..."Look out dance floor here we come"  and a great big "THANK YOU"  to you for helping us."
Maria A., Tampa, Florida

"I finally received my shoes last Friday.... The great news is that they fit! I am so pleased. Once again, thanks for all you help over the last six or so months. I will be sure to order and recommend your shoes to my dancer friends."
Diane H., Ontario, Canada

"I got the shoes here while back, tried them on, and they..... FIT! ....They look wonderful! Thank you for your effort in helping me find a shoe that fits."
Mikki L., Tekoa, Washington

"I really love the last pair of shoes that I ordered. They were the most comfortable and supportive of any dance shoes I have tried!"
Meagan T., Sea Girt, New Jersey

"Although I (had to return) the danceshoes, your customer service and follow-up has been top notch! Thank you!"
MaryLou R., Cary, North Carolina

"I absolutely love my new shoes. Again, thank you so much for all of your assistance with my new dance shoes! I really appreciate your exceptional customer service. I will definitely recommend your company to all of my dancer friends in the theater."
Amy B., Des Moines, Iowa 

"I received the first pair of shoes that I have purchased from you and I had to write and tell you that they fit perfectly and I think they are fantastic.  Many of my dancing friends were waiting to see what they were like when I got them, and I will make sure to tell them to check out your website.  I hope that they take advantage of the great shoes you offer."
Karen R., Chesterton, Indiana

"I received my shoes on time and what makes it great is that it exceeds my expectations of great and very comfortable shoes. It fits my feet so good that I dance all night and my friends were asking where did I get those shoes."
Pearl L., Westchester, Illinois

"Got the shoes today......a perfect fit!! From the bottom of my heart....thank you so, so much for an A+++ service. You really know how to make your customers happy.  As promised, I'll lead my friends who are into dancing to your web site.  Thanks again!"
L.J., Skokie, Illinois

"Once again thank you so much for all your help.  It is just wonderful to deal with a person and not just a machine.  You can be sure I will suggest your web site to anyone that I come across that is looking for dance shoes.... Thank you for such excellent "Customer Service" - you sure don't get that anywhere anymore!!"
Beverly M., Mississippi

"I just wanted to let you know that I received the dance shoes that I ordered for my wife. They fit her great, and she loves the red glitter."
Mike K., Grafton, Wisconsin

"You rock!  Thank you so much for wonderful service."
Rose R., Chicago, Illinois

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Contact: Rose Hillbrand
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Telephone (Toll-Free): (877) 719-8945